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What you need to know before making a deposit
It's natural to feel a bit hesitant when sending money online. Knowing a few things in advance, though, makes the whole process much more straightforward.
Use the Correct Reference Code
Every deposit at 33wm comes with a unique reference code for that transaction. You must enter this code in the payment comment or reference field. Without it, the payment cannot be matched automatically and your funds may be delayed.
Make each payment only once
A common mistake is sending the same amount twice when you're unsure whether the first payment went through. Avoid this. Make the payment once and wait at least 10 minutes. If your balance still hasn't updated, contact customer support.
Stay within deposit limits
Each payment method has daily and monthly limits. bKash allows deposits of up to BDT 25,000 per day. For larger amounts, you can use USDT or split the deposit across multiple methods.
Confirm Bonus Opt-In
To receive a welcome bonus or reload bonus, you must opt in before making your deposit. Bonuses cannot be added after a deposit is completed. Make sure to check the promotions page beforehand.
Verify your account first
In some cases, identity verification is required before a large withdrawal. Uploading a photo of your national ID or passport in advance will save you any trouble down the line.
Keep a record of your deposit history
Your transaction history is saved in the 33wm wallet section after every deposit. This record comes in handy if any dispute arises. Be sure to save the SMS receipt from your mobile banking as well.
